Kunde – Teusch und Teuscher

Umgang mit verärgerten Kunden

Es kommt immer mal wieder vor, dass Kunden verärgert sind. Egal aus welchem Grund dies so ist, muss der Auftrag des Auftraggebers erledigt werden und das so gut wie möglich. Leider ist es nun mal Fakt, dass der Küchenmonteur die Person ist, welche sich direkt beim Kunden vor Ort befindet. Aus diesem Grund bekommt man …

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